HOW-TO: How do I add an Airbnb reservation?
Airbnb recently updated its policy to no longer share guest emails or phone numbers. VRPAccess requires an email address, but we have added a way for you to add Airbnb reservations with no email address.
Steps:
- Fill out New Reservation details like all other reservations
- Toggle “Airbnb Reservation” to ON. This will allow you to leave email address and phone blank.
- Confirmation Number: You can add an alt Airbnb confirmation number if you have one.
- Fill out the remaining guest information
- Click the “Add Reservation”
Parking Pass Registration for AirBnB guests:
If you cannot provide the guest email or phone with the reservation and you cannot send them a link, QR code, or guest portal website address, you still need to enter the reservation into the system so they can register using these options:
- QR code Sign: When they arrive on the property, they can scan the QR code on the parking signs in the garages and also at the service desk to access the guest portal. They will log in with their confirmation number and last name. Once logged in, they can purchase up to the maximum number of parking spots allowed in their unit and register their vehicles. Once done, the passes will be ready at the desk when they check-in.
- At the Service Desk: The final option is to obtain their parking pass at the service desk when they check in like they currently do.
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